The drop servicing business model has been the most in demand since 2019, when the COVID-19 struck the world. People started to offer services to their target audience to make both ends meet. The model became instantly famous as it required minimal investment and could become a seven-figure business.
For every drop service business, it is essential to have a fully functional and well designed website. Depending on your requirements and budget, platforms such as WordPress, Shopify, Kartra, or Wix are all viable options for your up and coming business. Each of these platforms allows you to open a drop servicing business; however, they come with their fair share of pros and cons.
Before beginning, let’s get one thing straight – you do not require any technical skills to start a drop servicing business. So, how do you create a website? You don’t need to have design or programming skills to build a website. These platforms allow you just to drag and drop things around and build a website that way.
Here are a few things to consider before you plan to create a website for drop servicing step by step.
- Choose the Right Platform
With so many options available, how do you make the right choice?
From WordPress to Shopify, Katra, and Wix – there are numerous options available for you to choose from. It is recommended to do your research, see their pricing and the features each platform offers. In theory, WordPress may sound like a cheaper option – but, the functionality and customizability could be limited.
Lately, people prefer Shopify over others options for many reasons. Shopify is one of the most widely used e-commerce platforms for starting an online store. Even though people believe it is mostly used for online stores such as drop shipping businesses, you can adapt it to your needs and use it to operate your business and sell services.
- Select a Domain Name
Once you have finalized your website’s platform, it’s to pick a good business name and domain to establish your online presence. Try not to keep a generic name. Instead, choose a name that shows your brand identity and reflects exactly what you plan to offer to your intended audience.
- Set Up a Landing Page
The next crucial component of your website is a landing page. Demonstrate why your prospective clients should choose you and how you vary from other businesses.
Put yourself in the shoes of your customers and try to solve their problems. Imagine you are visiting ‘your own’ website as an end user, would you purchase from your website? If you can’t respond ‘yes,’ keep working on your landing page until you think it is good to go.
- Establish Credibility Through Portfolio & Reviews
Once your website is set up, how do you persuade clients to choose you over other established businesses? Your portfolio will help you achieve just that. If you have a good portfolio with many examples and testimonials to support your experience, you will generate business automatically. This is the secret to selling services where you would not need a long work process to explain to sell your service. Your work and success record would speak for itself.
- Integrate a Payment Mechanism
Since you are selling digital services, your primary payment method will be online only. Your next step should be to integrate a payment mechanism that works well for your business type and is within your budget.
Providing a swift and seamless payment gateway for your prospective clients to checkout is one of the best ways to lure customers. You can look into PayPal or Stripe, or any other payment gateways that fit your needs.
- Set Up Live Chat & Email Support
In this business model, you should be in touch with your existing customers on a regular basis. For that matter, customer service is the most crucial component of the drop servicing business model. It would help if you ideally had a live chat and email support mailbox.
Customers will message you frequently to inquire about the status of their order and how things are going.
As your company grows and you get more expertise, you can add new components to it, such as upselling more expensive services or setting up a customer relationship management system to better manage your orders.
The drop-servicing business model is intriguing, but you’ll need to construct a user-friendly website if you plan to pursue it.
Remember the suggestions and principles we’ve provided in this post are to help you get started. Your website is the digital front of your business, so it is important you get everything right. The elements mentioned above, along with an effective marketing approach, can go a long way. And keep in mind that the sky is the limit!